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To change the state and/or status reason for any entity in Dynamics CRM via the API the standard "update" functionality cannot be used. Instead a SetStateRequest is required, the code below shows an example of this using a service activity appointment and setting its' state to cancelled.
Please note that the DLL Microsoft.crm.sdk.Messages must be imported/included for this code to work.
James CTwo is our blogging alter ego for the Dynamics CRM and Web experts here at C2. We have a passion for anything CRM, Web Design or Social Media. We love writing about it! Find us on YouTube & Twitter.
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