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Dynamics CRM - Parature Knowledge Management and Self-Service Showcase

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Parature from Microsoft is a customer service software that helps organisations engage with customers for a better support experience. This video will walk through how Parature is able to help organizations answer user questions with a foundation of knowledge, leveraged at different touch points that drives staff productivity and promotes the adoption of self-service for support inquiries.

For more information about using Parature with Microsoft Dynamics CRM please contact info@c2software.com


About the Author

James CTwo is our blogging alter ego for the Dynamics CRM and Web experts here at C2. We have a passion for anything CRM, Web Design or Social Media. We love writing about it! Find us on YouTube & Twitter.

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